Out-of-hours GP support for care homes
Enhanced Private GP Access for Care Homes
Remote-first GP assessment and advice, alongside your residents’ usual NHS services.
National availability: weekdays 6 pm–6 am and full weekend cover.
Access and scope are agreed with each home before the service begins. Not an emergency service.
Supporting residents, care teams and families
Additional GP access, with clear guidance on what to do next.
For residents
An additional route to GP assessment when a health concern arises during the home’s agreed service hours.
For care teams
Clinical advice to support decisions about monitoring, treatment and when further assessment is needed.
For families
A clear explanation of the additional GP support available through their loved one’s participating care home.
Considering RTCGP for your home? Read the care-home buyer guide for the service-review checklist, provider information and next steps.
Clear support, from first contact to next steps
Where an in-person assessment is needed, the appropriate route will be advised. Any privately arranged visit is subject to clinical need, location, availability and separate agreement.
1. Agree the service
We discuss your home’s needs and agree the scope, service hours, access arrangements and onboarding requirements.
2. Request a remote consultation
During contracted hours, use your agreed clinical contact route. A GP will call your home back within 30 minutes of the request reaching that route. This website form is for business enquiries only.
3. Follow the clinical plan
The GP advises on appropriate next steps, including monitoring, treatment or further assessment. Documentation and any necessary handover follow the agreed clinical arrangements.
Make your enhanced GP access visible
Help residents and families understand the additional GP access your home has arranged. As part of onboarding, participating homes can discuss using RTCGP materials on their website, in brochures and in family information packs.
RTCGP
Enhanced GP Access
Participating Care Home
The mark identifies participation in an agreed RTCGP service. It is not a regulatory accreditation or care-quality rating. Services and hours depend on the home’s agreement.
About RTCGP
Dr Kumar, GP and founder of RTCGP, focuses on additional out-of-hours GP support for care homes.
Clinical services are provided by Endura Health LTD trading as ThanksDoc.
RTCGP works alongside existing NHS services. Access, scope and onboarding are agreed with each participating home.
Frequently asked questions
Does RTCGP replace the resident’s usual GP?
No. RTCGP provides additional private GP access alongside the resident’s usual GP and existing NHS services.
What hours and areas are covered?
National availability, with weekday cover from 6 pm to 6 am and full weekend cover. Access arrangements and service scope are agreed with each care home before the service begins.
Are face-to-face visits included?
The service is remote-first. When an in-person assessment is needed, the GP will advise on the appropriate next step. Any privately arranged visit is subject to clinical need, location, availability and separate agreement.
Can a GP prescribe?
Following assessment, a GP may prescribe where clinically appropriate and within the agreed clinical-provider arrangements. A consultation does not guarantee a prescription or immediate access to medicines.
Is RTCGP an emergency service?
No. For a life-threatening emergency, call 999. Do not delay urgent or emergency care while waiting for an RTCGP response. Follow your home’s existing escalation procedures.
How much does the service cost?
A tailored proposal follows an introductory discussion. Review the scope, fees, inclusions and contract terms before deciding. See the buyer checklist.
How does our care home get started?
Request a discussion, review the proposed arrangements and agree the applicable provider terms before using the service. An enquiry does not start a contract or book resident care.
Discuss your care home’s GP support
For care-home owners, managers and clinical leads.
Discuss service fit, access and onboarding. An enquiry does not book care or start a contract.
Dr Kumar manages business enquiries at director@rtcgp.co.uk. Enquiries are reviewed yearly and retained where an ongoing business or legal need is documented. Use that address for questions about your enquiry data.
Do not include resident names, medical records or confidential clinical information. This is not a clinical contact route.
Contacts
+44 7551269003 director@rtcgp.co.uk
RTCGP
Additional private GP access for care homes during agreed out-of-hours periods, alongside existing NHS services.
Availability is confirmed for each home. RTCGP is not an emergency service.
